Privacy Policy

CORPORATE INFORMATION

In accordance with European and Spanish legislation and, specifically, with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (hereinafter, the «LSSI-CE«), we inform you that the website https://laboratorioscalduch.com/ (hereinafter, the «Web«) is owned by Laboratorios Calduch, SL (hereinafter, «Laboratorios Calduch«), with registered office at Calle Enmedio, 13 – 12001 Castellón de la Plana (Castellón) and CIF B44503464.

For Laboratorios Calduch, respecting your privacy and complying with data protection regulations is of vital importance.

Our aim is that you always know how we use or intend to use your data and what your rights are. To this end, we have drafted the following Privacy Policy (hereinafter, the «Privacy Policy”).«Privacy Policy«) which regulates the data processing that will take place when any User browses our Website.

1. Who is responsible for processing your data?

In accordance with applicable data protection regulations and, in particular, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter, the «GDPR«) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and the guarantee of digital rights (hereinafter, the «LOPDGDD«), the Data Controller is:

Data Controller: Laboratorios Calduch, SL

CIF: B44503464

Address: Calle Enmedio, 13 – 12001 Castellón de la Plana (Castellón)

Phone: 964 21 11 36

Email: info@laboratorioscalduch.com

2. What principles will we apply to your personal information?

In processing your personal data, we will apply the following principles, which comply with the requirements of the GDPR:

• Principle of legality, fairness and transparency: We will always require your consent to process your personal data for one or more specific purposes, which we will inform you of beforehand with absolute transparency.

• Principle of data minimization: We will only request the data that is strictly necessary in relation to the purposes for which we require it.

• Principle of limitation of the retention periodThe data will be kept for no longer than necessary for the purposes of the processing; depending on the purpose, we will inform you of the corresponding retention period.

• Principle of integrity and confidentiality: Your data will be processed in a way that ensures adequate security and confidentiality of your personal data. Please be aware that we take all necessary precautions to prevent unauthorized access to or misuse of our Users' data by third parties.

3. What are the categories of data processed and how was they obtained?

The categories of personal data that Laboratorios Calduch processes about its customers are:

• Personal identification data.

The aforementioned data has been obtained:

• Directly from the interested party, through a contact form available on the Web.

• Directly from the interested party, by providing us with the identification data necessary to carry out the purpose of the contractual relationship.

It is the responsibility of the interested party to ensure that the data provided is updated in case of modification.

4. What will your data be used for and why?

Laboratorios Calduch will process the User's personal data, manually and/or automatically, for the following purposes:

5. How long will we keep your data?

The data provided by our clients will be kept for as long as the relationship between the parties is maintained, respecting in any case the minimum legal retention periods.

Personal data relating to individuals linked to clients that Laboratorios Calduch collects through the various contact and/or information collection forms will be kept until its deletion is requested by the interested party.

In any case, Laboratorios Calduch will store your personal data for as long as reasonably necessary to respond to inquiries or resolve issues, make improvements, activate new services, and comply with applicable legal requirements. Once the data has been retained for this period, it will be deleted from Laboratorios Calduch's systems.

6. Will we share your data with third parties?

Laboratorios Calduch will not share your personal data with any third party outside the relationship between the parties who intends to use it in their direct marketing actions, except in the case that we have express authorization to do so.

In the event of a transfer, you will be informed beforehand of the transfer, its purpose and the identification of the transferee so that you can give your express consent if necessary.

Laboratorios Calduch may transfer your data to supervisory bodies, such as the Spanish Agency for Medicines and Health Products or other Public Administration bodies and competent Authorities when a legal request is received from said Authorities or in cases where it is considered necessary within the framework of a judicial procedure to protect the rights of Laboratorios Calduch.

Laboratorios Calduch may provide your personal data to third parties, such as service providers. These third parties must maintain at all times the same levels of control, security, and protection of personal data as Laboratorios Calduch.

7. What are your rights when you provide us with your data?

To the extent recognized in the applicable data protection regulations at any given time, the User may exercise the following rights in relation to the processing of their data:

• Right of access: The User may ask Laboratorios Calduch if it is processing their data and, if so, access it.

• Right of rectification: The User may request the rectification of the data if it is inaccurate, or complete the data that we have incomplete.

• Right to request the deletion of your data: When the User exercises their right to erasure, all personal data linked to their account, as well as the information and content integrated into their profile, will be cancelled.

• Right to request the limitation of your processing: In this case, we will only keep them for the exercise or defense of claims.

• Right to object to treatment: Laboratorios Calduch will cease processing personal data, except where processing is necessary for legitimate reasons or for the exercise or defense of possible claims.

• Right to data portability: If the User wishes their data to be processed by another data controller, Laboratorios Calduch will facilitate the transfer of their data to the new controller.

• Right not to be subject to a decision based solely on the automated processing of your personal data.

To exercise your rights, including to file a complaint if you believe that Laboratorios Calduch is processing your data inappropriately, you must send a written communication to the address of Laboratorios Calduch or to the email address info@laboratorioscalduch.com, including in both cases a photocopy of your ID card, NIE or other equivalent identification document.

You can use the templates and forms regarding the rights referred to above by going to the official website of the Spanish Data Protection Agency (https://www.aepd.es/). If you believe that Laboratorios Calduch is processing your personal data inappropriately, you can address your complaints to this Supervisory Authority.

8. Changes to the Privacy Policy

We will only use personal data as set out in the Privacy Policy in force at the time such data is collected.

Laboratorios Calduch reserves the right to modify this Privacy Policy at any time, publishing such modifications on the Website. Therefore, we recommend visiting it each time you access the Website. If at any time we decide to use personal data in a manner different from that stated at the time of its collection, we will notify the User by email, provided we have their email address. At that time, the User will be given the option to authorize other uses or disclosures of the personal data they provided to us before the modification of our Privacy Policy.

In the event that any clause of this Privacy Policy is annulled or considered null, the remaining conditions will not be affected, retaining their full validity and force, in accordance with the regulations applicable at any given time.

9. Links to other websites

Our website uses or may use hyperlinks that allow you to link to other pages or websites. Laboratorios Calduch is not responsible for the content of such websites nor for their privacy policies. We recommend that you review and read the privacy policies of all websites you visit. Please remember that the information in this Privacy Policy only applies to data collected and/or processed by Laboratorios Calduch.

10. Applicable legislation

The privacy of all information provided, both that provided by the User through the different forms for requesting personal data, is regulated by current data protection regulations, in particular, by the GDPR and the LOPDGDD.